SITE OPERATOR

Company: Vinexpo Holding SAS
Address: 2 cours du XXX juillet, 33074 Bordeaux Cedex / France
Tel: +33 (0)5 56 56 00 22
Email: info@vinexpo.com
Siret (Company registration): 31892074100051

 

DESIGN AND PRODUCTION

Tag Digital
31 allée de Tourny, 33000 Bordeaux / France
T. : +33 (0)5 35 54 64 41
tag-digital.fr

 

HOST

Exalto
4 rue René Martrenchar, 33150 Cenon / France
T. : +33 (0)5 56 32 62 63
Mail : fossati@ex-alto.com

 

www.vinexpo.com

This site complies with French legislation, and www.vinexpo.com does not give any guarantee of compliance with local legislation that may apply to you when accessing the site from other countries.

 

PRIVACY AND COOKIES POLICY

Protecting your privacy

Vinexpo is committed to protecting your privacy when using the site www.vinexpo.com Personal data transmitted to Vinexpo is intended solely for Vinexpo’s use. It is treated as confidential and will not be transferred to third parties. Under the French data protection and privacy act of 6 January 1978, and EU Regulation No 2016/679, as well as the recommendations of the CNIL (French data protection authority), you have a right of access to, and rectification or erasure of, personal data, as well as a right to data portability, and the right to object to and restrict the processing of your personal data.

The site www.vinexpo.com was published by the company Tag Digital.

The Data Controller

Nicolas ROUMEGOUX, as data controller, undertakes to comply with the provisions of EU Regulation No 2016/679 of 27 April 2016 on the protection of personal data.

If you have any questions about how Vinexpo protects your confidential data, please send us an email, or a letter to the following postal address:
2 cours du XXX juillet, 33074 Bordeaux Cedex / France

For all our services, the data controller is Nicolas ROUMEGOUX. The data protection officer shall ensure compliance with current rules and regulations. He can be contacted at: nroumegoux@vinexpo.com

Data retention period

Your personal data will not be stored for longer than is strictly necessary for the purposes set out above, and in accordance with current laws and regulations. In this regard, the data may be retained for a maximum of 3 years from the last contact. Your personal data is deleted when the retention periods expire. However, your data may be archived beyond the scheduled periods for the purposes of investigating, recording and prosecuting criminal offences, with the sole purpose of making such data available to the judicial authority.

When archived, your data will be anonymised and can no longer be consulted online, but will be extracted and stored in a stand-alone, secure medium.

Purpose of collecting personal data

The table below describes in detail what information we collect and why: it indicates what we do and why we do it.

Your contact details and your duties

Use of the data Purposes of the processing
So that we can respond to your contact requests We need to keep and use this data to be able to keep in touch with you.
To send you useful messages relating to your interests and your order (for example: reminder of your basket, order updates, delivery information from carriers). We need to keep and use this data to be able to fulfil our part of the contract.
To send you newsletters by email or by SMS With your prior consent, we will keep you informed about our news.

 

Your date of birth

Use of the data Purposes of the processing
To review the age of our customers and users on our site Legal minimum age

 

Our exchanges with us

Use of the data Purposes of the processing
To send you useful messages relating to your request We need to keep and use this data to be able to fulfil our part of the contract.
To provide you with assistance We do this to fulfil our part of the contract with you: to interact with you and provide you with solutions.
To use these exchanges as examples for training our staff When you contact us, we make every effort to provide you with the best possible customer service.

Information about your phone or your computer, and how you use our website.

The information you give us when you browse our website, including your IP address and the type of device used and, if you choose to share it with us, your location data, as well as how you use our website.

Use of the data Purposes of the processing
To improve our website, configure default options, to report bugs or anomalies. We are constantly improving our site to offer you the best possible browsing experience.
To protect our website So we can detect fraud and comply with our legal obligations concerning the management of your data.

 

Providers who have access to your personal data

Vinexpo does not share any personal data with third parties for commercial purposes.

To fulfil the purposes we have described to you above, the various Vinexpo entities must be allowed access to your personal data, as must the third parties we use to offer you certain services:

  • Financial institutions
  • Fraud detection and prevention bodies
  • Technology service providers
  • Logistics, transport and delivery service providers
  • Customer service providers
  • Marketing and advertising service providers

 

Rights over your personal data

You are not in any way obliged to provide us with personal information, but if you do not, Vinexpo may not be able to respond to your potential contact requests, and it is unlikely that you will enjoy an optimal customer experience.

Vinexpo is committed to respecting the confidentiality of your personal data and to guaranteeing that your rights can be exercised. To exercise your rights, simply send an email to nroumegoux@vinexpo.com with your ID document, indicating the reason for your request, and the right you wish to exercise. In particular, you have the right to:

  • Request access to the data we hold about you
  • Request the rectification of data that we already hold
  • Request the erasure of your data to the extent that it is no longer necessary for the purpose for which we may have needed to process it
  • Request to withdraw your consent for any reason

 

 

Cookies, tags and trackers

When browsing our website, information relating to your browsing may be recorded through files called ‘Cookies’.

Cookies make it possible to track browsing, or analyse browsing behaviour, for example:

  • To measure the number of visitors to the website www.vinexpo.com, and its content
  • To customise the display of available content

You can change your cookie preferences in your browser settings:

 

INTELLECTUAL PROPERTY AND RESERVED RIGHTS

All rights to the material and content on this site (including, but not limited to, texts, images, web pages, sounds and software with codes, the interfaces and structure of the website), as well as the video, visual presentation and concept, design and compilation thereof, are the property of Vinexpo and of those who have granted us a licence. Internet users agree to the material being used in accordance with these conditions, or under the terms of a written authorisation from us, companies in our group or from those that have granted us licences, and that copying, reproducing, broadcasting, publicising, distributing, making commercial use of, adapting, translating, modifying, merging, sharing or otherwise making available this material to any person in any way whatsoever is prohibited, whether for commercial purposes or for creating derivative products.

 

TRADEMARKS

Internet users may consult this site and are free to print the written material on this site for their personal and non-commercial use. Any other form of copying, whether electronic, printed or otherwise, is prohibited and may violate national or international laws on intellectual property, or other laws. In addition, unless subject to prior written consent from Vinexpo, reproducing, broadcasting, making public, distributing, adapting, translating, modifying, merging, sharing or making available this material to any person, creating derivative products or other similar materials, or using it in any way including for commercial purposes is not permitted.